Candace Rennick, Secretary-Treasurer of CUPE Ontario and a former personal support worker, said front-line workers had also been raising similar issues for years and getting ignored.

“Nothing in that report is going to be any surprise for those of us working on the front lines,” Rennick said. “(I guess) it takes the military to get some action. It would be nice for front-line voices to get heard as well.”

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