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Public Services Save Lives

Virtual Convention

May 26 to May 28, 2021

Contacts & Platform Support (Zoom and Voting)

Connecting to the CUPE Ontario Virtual Convention on Zoom

New to zoom?  Want to make sure you can join Convention on May 26th?  Need to know how to log in with your Zoom Convention Credentials?

If you haven’t installed Zoom yet, Click here to download Zoom and select “Zoom Client for Meeting”, then follow the instructions to install.

When you’re done, Click this link for a tutorial on how to join Convention on Zoom.

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A video tutorial on how to use Zoom at Convention

CUPE Ontario is hosting its first ever online Convention, and there are many features you need to know about if you want to fully participate in Convention.

The CUPE Ontario Virtual Convention will offer transcription services, simultaneous translation in French and English, support to speak at convention, ask for tech support and more.  All of these features are accessible right on the Virtual Convention floor.

Click this link for a brief video tutorial by Candace Rennick, CUPE Ontario Secretary-Treasurer on how to use these features:

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Need immediate tech support during Convention?

Has Convention started and you still can’t get in, or are you connected to the Virtual Convention, but have a problem you can’t figure out?

If you can’t connect to Convention at all, please contact our Convention Tech Support line at 1-833-368-7123 from 8:00AM through 5:30PM May 26th – 28th.

If you are connected to the Virtual Convention floor on Zoom, then please send a chat message to “Tech Support” using the Chat feature in Zoom. Someone will assist you.

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Don’t have your voting credentials or having trouble voting?

For the Virtual Convention, secured elections voting will be performed by Data On The Spot (DOTS) Voting, using the Simply Voting platform.

Voting credentials for Delegates will be sent out by DOTS Voting to the email address provided by your Local.  You will receive these emails with your Voting login credentials by May 24th.

If convention has not yet started, you are a Convention Delegate, and you still have not received your voting credentials as of May 25th at noon, please email [email protected] for assistance.

If it is May 26th, please connect to the Convention zoom and send a chat message to “Voting Support” on Zoom for immediate assistance.

DOTS - Data On The Spot

Need to ask CUPE Ontario Staff a question?

If you need to register a walk-in Delegate or have a general question you can ask CUPE Ontario Staff at the Virtual Convention Office.

Join the Virtual Convention Office Zoom at this link:

Office hours are:

May 26th: 7:30AM – 6:00PM

May 27th: 8:00AM – 6:00PM

May 28th: 8:00AM – 5:00PM

Please note that our team will work as quickly as possible to get walk in registrations on to the convention platform.  However, please be aware that we cannot provide a guaranteed timeframe on how long this will take.  As such, we are encouraging all delegates to do everything possible to register in advance.

You can also call us at 905-739-9739 or email at [email protected]

How to Change your Zoom Background

1. Once you’ve joined Convention, look to the bottom left corner and see an option to “Stop Video.” Don’t click it! To the right is an upward arrow, “^,” click the arrow

2. When clicking the arrow, you will see an option to “Choose virtual background,” click that option

3. That will take you to a new window in “Settings” where you can choose from a default background or upload your own

4. To upload your own, click the “+” on the right of the video screen in the “Settings” window. This will give you the option to upload your own background into Zoom

5. Type or paste in this link:  then click Open.  You will now have the Convention Zoom background.

CUPE Ontario Zoom Background